Privacy Policy
Last updated: [Insert date]
Bakels Edible Oils respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, download information, or otherwise interact with Bakels Edible Oils.
We handle personal information in line with the New Zealand Privacy Act 2020 and the Information Privacy Principles, which set out how organisations collect, use, store, disclose and provide access to personal information.
1. Who we are
Bakels Edible Oils is a New Zealand edible oils business supporting food manufacturers and food businesses with trusted ingredients, technical expertise and reliable supply.
For the purposes of this Privacy Policy, “we”, “our” and “us” refers to Bakels Edible Oils.
2. Information we may collect
We may collect personal information when you:
contact us through our website
complete an enquiry or contact form
request product, technical or accreditation information
sign up to receive updates from us
communicate with our team by email, phone or other channels
apply for a role with us
interact with our website, including through cookies or analytics tools.
The personal information we collect may include your name, business name, job title, email address, phone number, location, enquiry details, communication history, recruitment information and website usage information.
We only collect personal information where it is necessary for a lawful business purpose. The Office of the Privacy Commissioner notes that organisations should only collect personal information they need to run their organisation or service.
3. How we use personal information
We may use personal information to:
respond to enquiries and requests
provide product, technical, accreditation or business information
support customer relationships
manage supply, service or commercial discussions
improve our website, communications and customer experience
send updates or marketing communications, where appropriate
assess employment applications
meet legal, regulatory, food safety, quality or business obligations
protect the security and integrity of our website, systems and operations.
We use personal information for the purpose it was collected, or for a directly related purpose where this is appropriate.
4. Website analytics and cookies
Our website may use cookies and analytics tools to help us understand how visitors use the site, improve performance and make our content more useful.
Cookies are small files stored on your device. They may collect information such as browser type, pages visited, time spent on the site, referring pages and general location information.
You can usually manage or disable cookies through your browser settings. Some parts of the website may not work as intended if cookies are disabled.
5. Marketing communications
From time to time, we may send updates about Bakels Edible Oils, our products, services, industry activity or company news.
We will only send marketing communications where we have a lawful basis to do so. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
6. Sharing personal information
We may share personal information where it is necessary to support our business operations, provide services, meet legal obligations or protect our rights.
This may include sharing information with:
trusted service providers who help us operate our website, systems, communications, logistics or business processes
professional advisers, such as legal, accounting or insurance advisers
regulatory authorities, where required by law
recruitment service providers, where relevant to job applications
other parties where you have authorised us to do so.
We do not sell personal information.
Under the Privacy Act, organisations generally only disclose personal information for the purpose it was collected, a directly related purpose, with permission, or where another legal basis applies.
7. Storage and security
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, modification or disclosure.
Personal information may be stored in secure digital systems, email platforms, business systems or physical records. Where we use third-party service providers, we take care to work with providers who can support appropriate privacy and security standards.
No method of electronic storage or transmission is completely secure, but we take practical steps to protect the information we hold.
8. Retention of personal information
We keep personal information only for as long as it is needed for the purpose it was collected, or as required for legal, regulatory, tax, employment, food safety, quality, record keeping or legitimate business purposes.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
9. Accessing or correcting your information
You have the right to ask whether we hold personal information about you and to request access to that information. You may also ask us to correct personal information if you believe it is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
10. International storage or disclosure
Some of our systems, service providers or technology platforms may store or process information outside New Zealand.
Where personal information is disclosed or stored overseas, we will take reasonable steps to ensure it is handled with appropriate privacy and security protections.
11. Links to other websites
Our website may include links to third-party websites or documents. We are not responsible for the privacy practices, security or content of those websites.
We encourage you to read the privacy policies of any third-party websites you visit.
12. Privacy breaches
If a privacy breach occurs, we will take steps to understand and manage the issue. Where a breach is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals where required under the Privacy Act 2020.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business, systems, legal requirements or privacy practices.
The latest version will be published on this page with the updated date.
14. Contact us
For privacy questions, requests or concerns, please contact:
Privacy Officer
Bakels Edible Oils
Email: [Insert privacy/contact email]
Phone: [Insert phone number]
Address: [Insert address]
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner. New Zealand organisations are required to have a privacy officer, and the Commissioner provides guidance for businesses and individuals on privacy rights and obligations.